TERMS AND CONDITIONS

Effective Date: 04.11.2021 Last Revised: 04.02.2022

1. INTRODUCTION

Please take the time to thoroughly examine these Terms and Conditions before engaging with our website. By setting up a Player Account, you signify your understanding and acceptance of these Terms and Conditions.

2. MODIFICATIONS TO TERMS

The Casino retains the authority to amend these Terms and Conditions at its own discretion as circumstances require. We strive to alert players to substantial revisions through email notifications. Nonetheless, we encourage all users to periodically review this section for updates.

3. ELIGIBILITY FOR PARTICIPATION

The Casino welcomes players exclusively from regions where online gambling is legally sanctioned. It falls entirely upon the player to investigate and adhere to the gambling regulations applicable in their jurisdiction prior to wagering on our platform.

Participation is restricted to individuals aged 18 or older, or those who meet the minimum age for online gambling as dictated by their local laws, whichever is greater. Players must independently verify the age-related legal requirements in their area.

You bear full responsibility for ensuring that your involvement in our games complies with the laws governing your location. Engaging with real money gaming is subject to your country's regulations, and it is your duty to follow them.

The Casino may request age verification and reserves the right to restrict access or suspend accounts of individuals who do not satisfy this criterion.

Bonuses, promotional offers, VIP perks, and comp point redemptions are unavailable to players residing in Sweden.

Individuals from the following nations and territories ("Restricted Regions") are barred from depositing funds or playing for real money: United States of America, United Kingdom, Spain, Portugal, France (including its territories such as Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Israel, Lithuania, Dutch West Indies, Georgia, Ukraine, Curacao, Gibraltar, Jersey, Greece, Belgium, Angola, Albania, Iraq, Jamaica, Uganda, Pakistan, Iran, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Côte d'Ivoire, Sudan, Liberia, Syria, Cayman Islands, Somalia, Republic of the Congo, Democratic Republic of the Congo, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Czech Republic, Serbia, Cyprus, Cuba, Hungary, Estonia, Japan, Brazil, Croatia, Iceland, Indonesia, Poland, Romania. Should a player from these regions violate this policy, the Casino cannot assure the successful handling of withdrawals or refunds.

4. GAME ACCESSIBILITY

Note that certain games may not be available in some areas due to evolving policies set by game providers.

Employing a VPN to circumvent these restrictions is strictly forbidden and may result in the loss of any winnings.

NetEnt Game Restrictions:

Complete Prohibition: NetEnt prohibits its casino games from being offered to operators in the following jurisdictions without proper licensing: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

Excluded Regions: NetEnt games are unavailable in these territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

Branded Game Limitations:

Planet of the Apes Video Slot: In addition to the above, unavailable in: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

Vikings Video Slot: Further restricted in: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

Narcos Video Slot: Also excluded in: Indonesia, South Korea.

Street Fighter Video Slot: Additional restrictions apply in: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

Fashion TV Video Slot: Also restricted in: Cuba, Jordan, Turkey, Saudi Arabia.

Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse, The Invisible Man): Permitted only in: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine.

Players from Canada are ineligible to access NYX games.

5. SUPPORTED CURRENCIES

Our platform permits gameplay in the following currencies: EUR, USD, AUD, CAD, NZD, NOK, PLN, MXN, BRL, VND, INR, ZAR, BTC, BCH, ETH, LTC, DOG, USDT, XRP.

6. FEES AND TAX OBLIGATIONS

You are wholly accountable for settling any fees and taxes levied on your winnings in accordance with the legal requirements of your place of residence.

7. UNDERSTANDING GAME RULES

By agreeing to these Terms and Conditions, you affirm your knowledge and comprehension of the rules governing the games on our site. It is up to you to explore the theoretical payout rates of each game.

8. LIABILITY LIMITATIONS

By accepting these Terms and Conditions, you acknowledge the potential for financial loss inherent in gambling. The Casino bears no responsibility for any economic harm resulting from your use of our site.

The Casino is not accountable for issues arising from hardware or software malfunctions, unreliable internet connections, or other technical glitches that may impede site access or continuous play.

Should an error occur in confirming a wager or processing a payment, the Company may nullify affected wagers or adjust them to reflect the accurate terms that should have applied at the time of placement.

If your Player Account is mistakenly credited with funds, bonuses, or winnings due to any error, those amounts remain the Casino's property and will be withdrawn from your account. If you cash out such funds before the error is noticed, they become a debt owed to us, and you must inform us promptly via email.

The Casino, its leadership, staff, affiliates, and service providers:

• Do not assure that the site or its software meets any specific purpose;
• Do not promise an error-free experience;
• Do not guarantee continuous access to the site or games;
• Are not responsible for any losses, costs, or damages—direct, indirect, special, or otherwise—stemming from your engagement with the site or games.

You agree to protect and absolve the Casino, its leadership, staff, affiliates, and service providers from any costs, losses, or liabilities arising from your use of the site or participation in games.

You recognise that the Casino holds ultimate authority in deciding if your actions breach these Terms and Conditions, potentially leading to your suspension or exclusion from the site.

9. PLAYER ACCOUNT MANAGEMENT

Each individual may establish only one personal account. Opening multiple accounts may prompt the Casino, at its discretion, to terminate all such accounts and void any associated winnings. Players must not permit others, including minors, to access or use their accounts.

The Casino may reclaim any gains or bonuses accrued through duplicate accounts, and players must repay any withdrawn amounts from such accounts upon request.

The site is intended solely for personal enjoyment, not commercial purposes. You are responsible for keeping your account details current.

The Casino may contact you via the phone number linked to your account for KYC verification purposes. Accounts may be frozen until verified, and if contact cannot be made within two weeks of a withdrawal request, the account may be locked for failing KYC.

To close your account, submit a request to contact@wildfortunecasino.app/au, stating your reason. Chat requests will not be processed, though support will direct you to email. Closure takes effect upon receiving a confirmation email.

10. FRAUD PREVENTION POLICY

The Company maintains a stringent anti-fraud stance, utilising various detection methods. Suspected fraudulent activities, such as:

• Collusion with other players;
• Strategies designed to secure unfair advantages;
• Fraud against other gambling platforms or payment systems;
• Chargebacks or payment disputes;
• Multiple account creation;
• Low-risk roulette tactics covering most outcomes;
• Other deceptive practices;
• Or bankruptcy in your home country,

may lead the Company to close your account and withhold payouts at its discretion, without explanation to the player. Regulatory bodies may also be notified.

In case of a chargeback, the Casino may:

• Deduct an equivalent amount from your balance to offset losses;
• Seek further compensation via your registered contact details;
• Terminate your account and nullify any related winnings.

The Casino does not condone exploitative play. Attempts to manipulate promotions may result in voided bonuses and winnings due to:

• Stolen card use;
• Chargebacks;
• Multiple accounts for promotional gain;
• False registration details;
• Forged documentation;
• Any harmful actions.

The Casino may shut your account and refund your balance, minus fees, at its sole discretion without prior notice.

Verification may require documents in Latin or Cyrillic alphabets, or video confirmation if unavailable. Payments may be held if system manipulation is suspected, with legal action pursued against offenders. The Casino may alter or discontinue games as needed.

You must report software errors or flaws immediately and refrain from exploiting them. Failure to do so allows the Casino to recover related costs.

Deposits must be wagered three times before withdrawal. Unplayed deposits must be fully wagered, or fees may apply at the Casino's discretion.

The Casino is not a bank; accounts earn no interest, and no exchange services are offered.

11. FUNDING YOUR ACCOUNT

Multiple payment options are available, including VISA, MasterCard, and alternative methods. Contact support@wildfortunecasino.app/au for region-specific recommendations.

Deposits must originate from accounts in your name; third-party payments are prohibited. Violations may lead to winnings forfeiture and deposit return to the rightful owner, with no liability for lost funds.

The minimum deposit is AU$15 or equivalent, with maximums varying by method and shown during selection. Cryptocurrency deposits via CoinsPaid have no limits; use other tools to manage gambling limits.

12. CASHING OUT

The minimum withdrawal is AU$30 or equivalent, with maximums based on the payment method. Excess amounts are paid in instalments.

Deposits must be wagered three times for gaming purposes before withdrawal.

Identity checks may delay payouts, and false information may result in refusal and account closure, with potential regulatory reporting.

Withdrawals via Visa (OCT) and Mastercard (Payment Transfer) require a personal card from a supported region, though bank rejections may occur.

The site operates in Euros, so other currencies may incur minor conversion fees. Bank transfers process within three business days, excluding USD, with possible fees up to AU$24.

Only two withdrawal requests may be active simultaneously, processed sequentially after verification.

Withdrawal caps are:

• Per transaction/day: €1000;
• Per week: €5000;
• Per month: €15,000, unless promotional terms state otherwise. Finnish players face limits of €500/day, €2,500/week, and €5,000/month. VIPs may receive exceptions.

Winnings exceeding AU$22,500 may be paid in monthly AU$22,500 instalments. Large withdrawal totals (10x deposits) may cap at €5,000/month. Jackpots are paid fully.

The Casino is not a financial entity; no interest or exchange services are provided.

13. REFUNDS

Refunds are considered within 24 hours of a transaction or 30 days if unauthorised access is claimed. Credit card refunds match deposits, with excess paid alternatively. Bonuses and winnings are subtracted first. Risky transactions may trigger refunds and authority notifications. Players cover refund costs.

14. INACTIVE ACCOUNTS

Accounts unused for 12 months are deemed dormant, incurring a €10 monthly fee (or balance, if less) until zeroed or reactivated, deducted starting the following month.

15. CLAIM TIME LIMIT

Claims related to these Terms or services must be lodged within one year of the incident.

16. HANDLING COMPLAINTS

Submit service complaints via the site's customer support instructions. Issues unresolved by support escalate internally, with reasonable updates provided. Only account holders may file complaints; third-party submissions are rejected. Server logs settle disputes, prevailing over screen results. We'll use your account contact details for dispute communications.

17. NON-TRANSFERABLE RIGHTS

You may not transfer or assign rights or claims under these Terms, including accounts or winnings, without Casino consent. This ban extends to any form of asset transfer or encumbrance.

18. DISPUTE RESOLUTION

Disputes arising from these Terms or related actions will be resolved exclusively via arbitration in Cyprus under its Civil Procedure Rules.